Design Your Trip – How It Works
Step 1: Initial Contact
Contact Us: In this section, you can opt for an email or a WhatsApp feature to connect with our customer service team.
Email: akaltours.info@gmail.com
WhatApp phone number: 00 212 675 057 577
Step 2: Design Your Trip
Trip Planning Fee:
We do apply some fees for personalized itineraries. The fee ensures that the guest is serious about getting a personalized itinerary. If the guest decides to move on without booking the trip, then we keep the fee, and you can keep the personalized trip. If you decide to book with us, then the fee will be considered a deposit for your upcoming trip.
The fees go as follows:
Individual trips: 100 Dollars, 100 Euros, 1000 Moroccan dirhams
Group trips (4+ people): $ 150, 150 euros, 1500 Moroccan dirhams
A free Video Call Consultation:
In this step, we offer a 30-minute video call via zoom or WhatsApp to discuss your trip and give more explanations about your desired preferences.
Step 3: Customization & Proposal:
In this step, we will provide you with our proposed itinerary within 48 hours after consultation. It will include information about the trip and activities it entails. The accommodation and transportation details. Also, it will cover the cost and inclusions and exclusions breakdown.
Step 4: Payment:
This is the last step after confirming our proposed itinerary. The payment methods can be through bank transfer, debit card payment, PayPal.
Booking Confirmation: After paying 20 percent deposit, your trip is officially confirmed.
Step 5: Questions / Answers:
What happens if I cancel?
You can have a look at our Terms and conditions below the home page.
Can I customize my itinerary further?
Yes, you can take time until you decide the right itinerary for your trip.
Do you offer some discounts for groups?
Yes, we do offer discounts for groups that are 6 people and plus.
Step 6: Follow-Up
We will provide you with 24-hour assistance throughout your trip to ensure that everything goes as it should be.