Our terms and conditions outline crucial information about booking your trip with us and govern the relationship between Akal tours and our guests. They also tackle cancellation, responsibilities and payment to have a clear and smooth experience with Akal tours and for both of you. If You book a trip, then it implies agreement with our terms and conditions. We kindly ask you to review these Terms and Conditions.
Once you book your trip with us, you will confirm our terms and conditions as well as our booking terms. You are then required to pay a deposit of 20% of the total cost of your trip. After that, you will receive your reservation via email. The balance should be paid at least two weeks before travel time. If you fail to pay before the specific time, then it will result in an automatic cancellation and a loss of your deposit.
These formalities can be Travel documents, vaccinations and health requirements, customs declarations, local laws, flight and ticketing. For more information you can visit the Moroccan government website via this link: Visiting Morocco | Ministry of Foreign Affairs, African Cooperation and Moroccan Expatriates
Akal tours will always stay committed to their values of honesty, reliability, integrity and
transparency. We are heartily dedicated to providing a top notched service for our
guests. We promise you that your experience will be immersive and transformative and
leaves you with extreme joy.
Our local experts pride themselves on curating bespoke travel experiences that are of
high-quality service and authentic nature. They are ambitiously professional and know by heart
They are committed to responsible tourism.
Your safety is our utmost priority. We will make sure that you are completely safe and well-fed and well comforted wherever you go and at any time during your journey. We will also accept any feedback for continuous improvement. We do encourage you to
share your experience with us and your concerns if there is any before, during or after your trip. If you are not satisfied with one of our services, please let us know and we will take care of it promptly.
We are flexible and understanding and we can adapt to any change because we know Life Happens. WE will work with you to adjust your itineraries and suit your needs.
However, be aware that change can affect the cost and availability of your travel
services.
The cornerstone of our travel company is integrity, transparency and honesty. Our prices are accurate according to current market rates. We guarantee to give you the highest quality of our services. Please note that prices vary depending on the number of participants and travel services.
We will not accept any objections after we provide the quoted price.
After reading our terms and conditions, you can make a deposit of 20% to confirm the final booking of your preferred trip.
The deposit of 20 percent is due to booking. The rest of the balance should be paid at least two weeks before the trip starts.
For bookings made within 30 days of the start, the full price is due immediately.
Akal tours accept the following paying methods:
Bank transfer.
Cash payment.
Postal money order.
PayPal transfer.
Akal tours team are compassionate and take into consideration any changes of the trip as we do understand that anything can happen and can affect the trip planning. However, in the case of a trip cancellation, we invite you to inform us in the form of writing an email or a message via our other what’s app feature. That will serve as cancellation and will be the basis on which we will calculate the fees.
Please note that all deposits are non-refundable. If a customer cancels the travel contract, the following fees apply:
If you cancel 60 days before departure: 20% of the total cost.
If you cancel 30 days before departure: 30% of the total cost.
If you cancel 20 days before departure: 35% of the total cost.
If you cancel 15 days before departure: 40% of the total cost.
Less than 10 days before departure: 60% of the total cost.
A cancellation during the trip will result in 80 % of the cost.
